#OTalk – 19th January 2021 – Creating an OT Service Twitter

This weeks chat will be hosted by Jade Nixon, and the BCHC Paediatric Occupational Therapy Team @BCHC_Childot

We are a team of Paediatric Occupational Therapists based in Birmingham, as part of the Birmingham Community Healthcare NHS Trust. We have recently moved to virtual working during the COVID-19 pandemic and decided to set up a service twitter account to promote our new ways of working! Our #OTalk aims to create reflective thinking around the use of a service twitter account, including the benefits and possible barriers.

Twitter is a growing platform that allows for discussion around best practice and improvement of patient-centred care across the NHS and Social Care. As a free resource, twitter can be used to network with professionals across the World to expand learning, CPD or just as an information source. As a team, we decided to create a service twitter to make use of the existing Occupational Therapy networks to promote our service and to enhance our learning.

We would love to hear the opinions of everyone on twitter, to improve our understanding of the impact a service twitter can make, the benefits, the barriers, and how other social media platforms compare.
Thank you!


  1. Do you have a twitter account for your clinical team or follow any other services twitter accounts?
  2. Do you regularly engage with other service accounts on twitter (such as liking, tweeting or retweeting)?
  3. What do you believe are the benefits of using a service twitter account or engaging with one?
  4. Do you think other platforms may be beneficial for services to share on? How do these compare to twitter?

Post Chat

The Numbers

562.837K Impressions
263 Tweets
44 Participants
11 Avg Tweets/Hour
6 Avg Tweets/Participant